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Short Desciption: Military personnel who are deployed longer than. 12 months may place another active duty alert (12 months in duration) on their file. Bank of America will ...

Content Inside: Bank of America is expanding and extending its response to cardholders who were affected by the December Lost Tape Incident June 6, 2005--In an effort to further support our government cardholders who were affected by the loss of backup tapes in late December, Bank of America will be extending and expanding support of these cardholders effective immediately. Through ongoing dialogue and feedback received from our client agencies, Bank of America has developed additional communication and remediation for affected cardholders. Announced in late February of 2005, computer backup tapes containing customer and account information for 1.2 million GSA SmartPay government charge cardholders, were lost in shipment. Since the announcement, the Secret Service and Bank of America monitoring indicates there continues to be no evidence to suggest that the tapes and their contents have been accessed or misused. Through May 29, 2005, Bank of America has received phone calls from 6.6 percent of




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