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eBook Title: The Nordstrom Way To Customer Service Excellence
eBook : The Nordstrom Way To Customer Service Excellence
A new "how-to" version of a customer service classic First published in 1995, The Nordstrom Way has consistently been one of the bestselling backlist books on customer service, with over 100,000 copies sold. This new book replaces The Nordstrom Way with an even more practical guide to becoming the "Nordstrom" of your industry.
Price: $19.95 | Order Detail
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