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eBook Title: How To Talk To Customers
eBook : How To Talk To Customers
Filled with case studies and anecdotes, How to Talk to Customers demystifies the most critical aspect of customer service: conversations employees have every day with customers. In this must-have resource, Diane Berenbaum and Tom Larkin outline a proven system based on their MAGIC customer service training program.
Price: $22.95 | Order Detail
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